JOvACC Policy v2.0

Category: vACC Policy | Jordan vACC Policy

Introduction

The VATSIM Jordanian vACC (virtual Area Control Center) operates “by the book,” simulating air traffic operations in Jordan in the most professional and realistic manner on the VATSIM Network.

Our motto is "what happens in Jordan, happens on VATSIM." JOvACC is headed by Maher Abaza and supported extensively by CFI Captain Mohammad Malhas (as Pilot Training Director) and Zaid Kakish (as Deputy Director) and Faisal Aldur as an ATC Training Director.

JOvACC has spearheaded many new developments in Jordanian online aviation, bringing notice to itself by real world government officials in the country. Our goal is to ensure that all members on VATSIM who fly through Jordan not only have fun, but feel like they are taking part in more than a game: that they are in an accurate simulation of how things are really like in Jordan. 

JOvACC welcomes all members, Jordanian or not, to join this wonderful virtual area control center and learn how to fly and conduct ATC Services in Jordan.

Scope

This policy outlines the rules, policies, regulations and VATJO rating upgrades (which abides with VATSIM ratings policy for either Pilots or Air Traffic Controllers).

This policy is subject to change, a notification shall be send to all JOvACC members prior of announcing any changes.

Purpose

JOvACC (Jordan vACC) is a part of the VATSIM network and has the aim of providing realistic and professional online air traffic control services under simulated traffic conditions within the area of the virtual Jordanian Airspace. 

To meet this purpose, JOvACC organizes the basic and continued education of air traffic controllers and pilots in addition to the staffing of air traffic control positions. 

The rules established by the VATSIM Network are obligatory for all vACC Members. Where there is a clear and explicit conflict between a vACC Policy and the VATSIM Code of Conduct on a matter specifically addressed by the latter, the VATSIM Code of Conduct shall prevail.


Membership

JOvACC staff will insure to have a first-class operation within Jordan vACC, by managing members, providing the needed training for pilots or ATC, creating events and insure a consistent online presence within the Jordanian airspace.

JOvACC staff shall conduct meetings (either online or regular meeting), to discuss the challenges and to participate in the decision-making process and development of Jordan vACC. 


vACC Membership

vACC Membership begins on the VATSIM Africa & Middle East HQ System, at http://hq.vatme.net. 

Members must be a member of the VATSIM Africa & Middle East Region, and the VATSIM Middle East Division, to enroll in this vACC. Upon joining the VATSIM Middle East Division and logging into the HQ system, members will be able to select Jordan vACC. 

If a member of another vACC wishes to join Jordan vACC, an appropriate transfer request must be sent to the Division Director if the member is transferring divisions, or the vACC Directors of both vACCs if the member is transferring vACCs. 

Throughout membership, whether it be Guest Membership or Resident Memberhsip, the use of the VATAME HQ system shall be mandatory.

Termination of vACC Membership

vACC membership is terminated by a member’s resignation or exclusion from the vACC or as soon as a member’s VATSIM membership has ended.

A member’s resignation becomes effective with reception of the member’s notice of resignation by the vACC Staff. The declaration has to be made in writing. Moreover, a member may be excluded from the vACC by a DCRM decision if the member has severely or persistently violated the vACC’s policies, the VATSIM Code of Conduct, and/or the VATSIM Code of Regulations where applicable. VATSIM membership remains unaffected. 

The affected member must be heard before the decision is made, and the DCRM must follow all established procedures authorized by VATSIM. The member must be informed of the decision in writing. Moreover, the member has the right to appeal the decision to the RCRP.


Rights & Obligations of a Member

vACC members have the right to use vACC services within the limits of the approved vACC Policy and the VATSIM Code of Conduct. All members must show mutual consideration, professionalism and respect for each other. Members must not act in any way that inhibits, prevents, or otherwise deteriorates another member’s right to use vACC and/or VATSIM services. 

By participating in vACC events, using vACC services, and/or becoming a member of JOvACC, the member agrees to this provision as well as the rules of JOvACC. Moreover, by joining JOvACC, the member agrees to be contacted by the vACC via email of notices, events, and alerts relevant to their membership. Lastly, a member’s right to staff air traffic positions in JOvACC is governed by the vACC staff and training department.

A member may operate an air traffic control position if and only if they have the appropriate air traffic control certification and if and only if they have familiarized themselves with the local procedures of the position by way of a mentoring session. Any VATSIM wide rule regarding air traffic control ratings shall apply in full. Where there is an explicit conflict, the VATSIM rules shall apply, unless an exception is granted. Where granted, the exception shall be clearly visible and members shall be informed in writing of the exception and its application.

A member may be excluded from the use of all or some of the vACC services for a period of up to one month by a single vACC Staff Member, or their deputies, if the member has violated VATSIM or vACC rules on a repeated basis. Where practical, the member shall be heard before any decision is made. The member has the right to lodge a complaint against the decision to the DCRM.

Guest Membership

Guest Members of JOvACC are defined as VATSIM members in good standing who are not resident members of JOvACC who wish to conduct air traffic control services. Their rights are only limited to the conducting of said services and nothing more. Guest status may be withdrawn partly or completely by staff decision at any time. There is no right of appeal.

To be a guest controller, a minimum rating of S3 must be achieved. Moreover, an OTS check must be conducted by way of a mentoring session to verify that the Guest Member has the appropriate skills for the position. If a major facility exists, Guest Members are not granted the right to operate this facility until additional requirements are met. These requirements, if any, may be found in the vACC Standard Operating Procedures, if they exist, or in any document referenced herein.

Guest Membership applications can be opened or closed at any time as resources permit.

Moreover, Guest Members must additionally comply with the VATSIM Middle East Division and VATSIM Africa & Middle East Region policies pertaining to Guest Members.

Active and Inactive Membership

Guest Members who are not able to staff any approved air traffic control position for more than six months may have their approvals withdrawn. Moreover, vACC Staff may, at their discretion, terminate the visiting members’ status.

Members who do not accumulate at least five hours of air traffic control services (non OBS) in the last six calendar months may have their approvals withdrawn at the discretion of the vACC staff. If approvals are withdrawn, the member is required to schedule a mentoring session to ensure adequate knowledge of all procedures.

Pilot Membership

By virtue of joining JOvACC and being a good standing member of the VATSIM Network, all members shall be considered Pilot Members in addition to any air traffic rating that they may have. Pilot Members are encouraged to remain up to date with the latest airspace procedures and exercise good judgment when following air traffic control instructions.

Air Traffic Control Training

All air traffic control training shall be conducted on a first come first serve basis. Members shall use the HQ System to schedule mentoring sessions, take exams, and review mentoring notes. Priority shall be given to Resident Members. Guest Members shall not be allowed to receive any Air Traffic Control Training by the vACC. Guest and Resident Members acknowledge and understand that ATC Training is done with limited resources and while all care is taken to ensure training is done within a reasonable time, patience will be required.

The Policies of the VATSIM Middle East Division shall also apply in full. Where there is a conflict between this policy and the VATSIM Middle East Division Policy, the VATSIM Middle East Division Policy shall apply unless this policy specifically overrides the latter.

Global Rating Policy

The VATSIM Executive Committee has established the Global Ratings Policy (GRP). This can be found on the VATSIM Executive Committee policies page.

All Divisions must abide by the GRP in their ATC training, assessment and rating award procedures. The policy includes annexes with minimum ATC competencies set for all of VATSIM and Designated airports and airspace which require extra endorsements in order to provide ATC services.

All Divisions should ensure VACC/FIR websites list endorsed controllers for their designated airports & airspace in the event network supervisors need to refer to it. Local rules as specified in GRP should not be more restrictive than these set within GRP.


Training Process

Any member wishing to receive ATC training shall contact the vACC staff via the VATAME HQ System to arrange for his/her training. ATC training is subject to all relevant rules determined by the VATSIM Network and the VATME Division. Training shall be provided to home members only and on a first-come first-served basis.

Training consists of two phases: theoretical and practical. It is conducted via the VATAME/VATME Teamspeak server. Upon completing the theoretical phase satisfactorily, the practical phase is carried out using the VATSIM Sweatbox server and/or online with active traffic depending on the skill level of the candidate.

For ATC rating upgrades, the candidate must pass a theoretical exam and a practical exam (CPT). Theoretical exams are to be assigned via the VATME HQ and practical exams are arranged at times suitable to both the candidate and the instructor and is usually in the form of a pre-advertised online event.

At the present time, this vACC does not provide any pilot training. Members wishing to receive such training are welcome to join any VATSIM ATO to train and obtain pilot ratings.

Conflict Resolution

Should any conflicts or disputes arise, Members are required to contact the vACC Director and attempt to resolve the matter informally. Should the conflict continue, the vACC Director shall notify the Division Director and/or the DCRM at their discretion to attempt to resolve the matter. If resolution cannot be done informally, the DCRM may open an investigation to determine what, if any, violations occurred and follow established VATSIM procedures to resolve the dispute.

Teamspeak Usage

The use of the VATAME/VATME Teamspeak Server is a privilege, not a right. All members shall treat one another with respect and courtesy while on the Teamspeak Server. When conducting ATC Services, Members must log on to the Teamspeak Server in order to facilitate coordination between other facilities. Teamspeak privileges may be revoked at any time for any reason by the VATAME Region Staff. Any appeals of privilege revocations must be sent, in writing, to the VATAME Region Director.

vACC Policy Approval

This policy has been approved by the VATSIM Middle East Division Director prior to publication. Any amendments to this policy must also be approved by the VATSIM Middle East Division Director.

vACC Copyrights

All content created for, including procedures, for this vACC shall be the property of the VATSIM Network. This shall include, but shall not be limited to, logos, websites, text content, imagery, procedures, and internal documents. Authors, however, may be credited for their work. 

Use of vACC SOP


This vACC maintains a Standard Operating Procedures document. Members, both Guest and Resident, are required to maintain familiarity and compliance with this document when conducting air traffic control services. This document shall be updated from time to time as needed. Members acknowledge and understand that it is their responsibility to both know the contents of the SOP and be up to date on all local procedures.

vACC Meeting

The vACC Director, from time to time, shall schedule a vACC Meeting where all members of the vACC shall be invited and allowed to converse and discuss vACC issues with one another and the vACC Staff. At the vACC Director’s discretion, matters can be put to a vote where appropriate. Should matters come to a vote, only Resident Members shall be allowed to vote. To vote, the Member must be present at the meeting and in good standing on VATSIM. Each eligible voting Member shall be entitled to one vote. The vACC Director shall, at their discretion, create the rules necessary to validate any vote, including majority (50.1% or more) or other minimum requirements to pass a decision.